The opportunity:

The Global Partners team is building a Certified Partner Network for the 100 countries where Flexport does not operate directly. Partners provide global reach and the local presence and expertise to complete Flexport’s global offering. Flexport provides technology and processes for Partners to seamlessly integrate into the operation, such that operating through a partner is indistinguishable from operating directly with Flexport. The Client experience should be seamless - no matter who is moving the freight.

As a Territory Manager, you own the partnership strategy, sourcing, negotiation and management for Canada, Brazil and Central America. You will work with regional operations, demand, and trade lane leaders to design custom solutions for clients, negotiate competitive rates with our forwarding and customs partners, triage escalations and drive demand through the Partners in the countries you manage. You will operate at both a strategic and operational level, ensuring we exceed Client expectations with each shipment. 

You should have: 

• BA/BS in Business, Engineering, Mathematics, International Studies or related field
• 6 years of professional experience in logistics or supply chain, including experience in P&L management and vendor/client/partner management
• Excel at managing partner relationships, negotiating to find win-win solutions, and proven ability to connect at multiple levels in an organization 
• Strategic mindset and ability to execute end-to-end with world class follow through
• Bilingual in English and Spanish required; Portuguese is a plus.
• Strong problem-solving skills, with a proven ability to thoroughly analyze operations, perform deep dives, and identify root causes to develop effective solutions.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.